Contact AUSkey

If you're unable to find what you're looking for on our website you can phone us on 1300 AUSKEY (1300 287 539):

  • option 1 – business: 8:00am–6:00pm (AEST) weekdays
  • option 4 – technical: 7:00am–midnight (AEST) 7 days a week.

Overseas enquiries

If you have an IT problem, phone us on +61 2 6216 2982. This number is available from 7:00am-midnight (AEST) on weekdays and 10:00am-4:00pm (AEST) on weekends, except Australian national public holidays. You can also email us at technical.help@thd.ato.gov.au

If you have a general enquiry, phone +61 2 6216 1111. This number is available from 8:00am–6:00pm (AEST) weekdays, except Australian national public holidays.

Note: If you phone us, you may be asked for details to prove your identity

See also:

Last modified
10 Jul 2019
ID
182