Objections, appeals and complaints
If you are not satisfied with a decision that has been made on behalf of the Registrar of the Australian Business Register, contact us first so we can try to resolve the issue. You have the right to lodge an objection if you are still not satisfied.
If you have received correspondence from us, quoting the reference number on the letter or statement will allow us to access your information quickly.
You have 60 days from the date you received the decision to lodge an objection. There may be delay processing your application if all relevant information and supporting documents are not included in your objection.
The most common objections we receive are for are:
- cancellation of an ABN registration
- refusal to register you with an ABN.
When you lodge an objection, provide:
- a clear statement detailing what decision you are objecting to and why
- evidence proving you are carrying on, or starting, a business.
Evidence showing you are carrying on, or starting, your business will help us process your objection more quickly.
Examples of documents that can be used as evidence:
- two recent tax invoices you have issued (where possible these should be to different people)
- two recent quotes you have issued
- invoices for materials or equipment that you have purchased
- a business contract detailing the conditions around the provision of your goods or services to another party
- a commercial lease agreement
- application for business finance.
We will contact you if insufficient evidence is provided, but this may delay finalising your objection.
If you are not satisfied with the objection decision, you can appeal to the:
- Administrative Appeals Tribunal for a review of the decision (a tribunal hearing is less formal than a court hearing)
- Federal Court
Complaints, compliments and suggestions
If you would like to give us feedback on how we deliver our services, please let us know through the following channels: