Contact the ABR

Before contacting us, we recommend:

  • Using the website search function to check if the information you need is available.
  • Checking ATO Community for an answer to your question.

High call volumes may result in long wait times.

Phone or write to us

You can phone us between 8:00 am and 6:00 pm Monday to Friday. When you phone, you may be asked for some details to prove your identity.

 Phone numbers for ABR services

Enquiry type

Phone number

Business information enquiries:

In Australia:
13 92 26

Outside Australia:
+ 61 2 6216 1111

Self-managed superannuation funds (SMSF), all enquiries.

13 10 20

Government agency only enquiries:

  • access and use of Australian Business Register (ABR) non-public data
  • access and use of ABR Explorer as a reporting tool for ABR information
  • to advise us of a breach in use of data
  • ABR Explorer login error messages.

1300 139 025

Complaints, objections, and appeals

If you are not satisfied with a decision that has been made on behalf of the Registrar of the Australian Business Register, contact us first so we can try to resolve the issue.

In Australia:
13 92 26

Outside Australia:
+ 61 2 6216 1111

National Relay Service (NRS)

If you have difficulty hearing or speaking to people who use a phone, you can contact us through the NRS. There are 2 easy steps:

  • select your preferred NRS access point
  • provide the ATO phone number you need to phone.

Contact us using the National Relay Service (NRS) call numbers.

Translating and Interpreting Service (TIS)

If you have difficulty speaking or understanding English, the service will phone us with an interpreter, so we can help you with your query

In Australia:
13 14 50

Outside Australia:
+61 3 9268 8332

Write to us

Enquiry type

Address details

Where we have asked you to write to us or to request to have your ABN details suppressed.

The Registrar
Australian Business Register
PO Box 3373
PENRITH NSW 2750

To obtain an extract of your ABN details or to obtain a certified copy of someone else's public ABN details.

The Registrar
Australian Business Register
PO Box 9977
NEWCASTLE NSW 2300

Lodge a form by mail

Enquiry type

Form details

Request a paper form.

Use the ATO Publication Ordering Service to have a paper copy mailed to you for:

Communications from us

We may send an SMS, email or write to you to contact us. If you are unsure if the communication is from us, you can check what communications to ABN holders we are sending.

Last modified
24 Jun 2022
ID
181