Your AUSkey replacement

The way you access government online services is changing. AUSkey and Manage ABN connections will retire at the end of March 2020 and are being replaced with:

  • myGovID – an authentication service that allows you to prove who you are online. It is different to myGov and cannot be used to access myGov yet.
  • Relationship Authorisation Manager (RAM) – an authorisation service that allows you to link your myGovID to an Australian business number (ABN) and manage who can act on behalf of your business or entity online.

Accessing our online services

You can start using your myGovID that is linked to your ABN using RAM to access our online services. This will replace logging in using AUSkey or Manage ABN Connections.

Other government online services

You can already use myGovID and RAM for some participating government online services. This will extend to more government online services that use AUSkey or Manage ABN Connections.

The option to log in using AUSkey and Manage ABN Connections may continue to be available for some government online services until these services retire in March 2020.

For some services, you will only be able to log in with myGovID and RAM. These include:

  • Online services for Digital Service Providers – Australian Taxation Office
  • Business Registration Service – Department of Industry
  • WGEA portal – Workplace Gender Equality Agency
  • Authorised Inspectors Online – Northern Territory Motor Vehicle Registry
  • Vocational Training – Northern Territory Department of Trade, Business and Innovation (DTBI)
  • ACMA lodgment facility – Australian Communications and Media Authority
  • SRO Victoria payroll tax – Victoria State Revenue Office
  • Revenue Online – Western Australia State Revenue Office.

Check with the relevant government agency for more information.

See also:

  • What can I use it for? – A list of participating government online services. More services will be added as they become available.

Getting started

Watch: How to get started with myGovID and RAM.

Set up your myGovID

Download the free myGovID app from the official app stores listed below.

Apple app store logo

Download from the App store

Google play store logo

Download from Google Play

The myGovID app is compatible with most smart devices using:

  • iOS 10 or later on Apple devices
  • Android 7.0 (Nougat) or later.

In line with modern security standards, desktop and browser-based versions of myGovID will not be supported, as access could be granted to anyone using the device. Your myGovID is unique to you and cannot be shared, ensuring the security of your data.

Set up your myGovID using two of the following Australian identity documents to achieve a Standard identity strength (your name must match in all):

  • passport (not more than three years expired)
  • driver’s licence (including learner permit)
  • birth certificate
  • Medicare card.

You may not be able to achieve Standard identity strength if you’re:

  • an offshore employee
  • a non-resident working in Australia
  • an Australian without the right documentation.

Some government online services will accept a Basic identity strength using one or no Australian identity documents. To log in to a service that accepts a Basic identity strength you must be authorised by a principal authority or authorisation administrator in RAM.

In the future, you will be able to use other types of identity documents.

Link your ABN to your myGovID in RAM – principal authorities

To link your ABN to your myGovID using RAM, you'll need to be the principal authority. The principal authority is the responsible person for the business or entity:

  • sole trader
  • eligible individual associate listed on an ABN in the Australian Business Register (ABR)
    • a director or public officer of a company
    • a partner of a partnership
    • a trustee of a trust
    • an office bearer of a club or association.

In future, businesses or entities with non-individual associates, such as trustee companies, will also use RAM.

You’ll use your myGovID to log in to RAM

Authorise employees and others to work online on behalf of your business in RAM

If you have employees or other individuals that access online services on behalf of your business, you will need to authorise them in RAM.

See Set up authorisations on the RAM website for more information about adding new authorisations and importing AUSkey users.

Accept an authorisation in RAM - employees and individuals working on behalf of a business

You'll need a myGovID to log in to RAM and accept an authorisation to act on behalf of a business online. See Authorised users and administrators on the RAM website for more information about accepting an authorisation request.

Trademarks and attributions

Android, Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc.

Last modified
9 Jan 2020