A secure online credential is required to access government online services, for example:
- myGovID and Relationship Authorisation Manager (RAM)
Note: myGovID and RAM will replace AUSkey at the end of March 2020.
Read on for advice about implementing an online credential for your agency's online services, or obtaining an online credential to use another agency's services.
Access government online services using myGovID and RAM
Together, myGovID and RAM provide streamlined, flexible and secure access to government online services.
If you are listed as a contact for your agency on the Australian Business Register (ABR), you are known as an authorised contact. Soon, entities that have authorised contacts – such as government agencies – will be able to use RAM. The ATO will provide tailored information and support to help you move to myGovID and RAM.
What you can do to prepare
If you are the authorised contact for your agency and use an AUSkey to access government online services, you can start making the move to myGovID and RAM. Get ready by:
- setting up your myGovID
- checking that your agency’s ABR authorised contact details are up-to-date
- checking that your agency’s AUSkey user details are correct in AUSkey Manager
- ensuring that your AUSkey users set up a myGovID – they will need this to log in to RAM and accept an authorisation to act on behalf of your agency.
Access government online services using AUSkey
AUSkey is a secure login that identifies you when you use participating government online services.
You can only hold an Administrator AUSkey if you are listed as the authorised contact for your agency on the ABR. To find out if your agency already has Administrator AUSkey users, ask your finance or human resource areas.
The Administrator AUSkey holder can use AUSkey Manager to register others for an Administrator or Standard AUSkey.
In the lead-up to the retirement of AUSkey, it can continue to be used with select government online services. There may be a period of time when you use AUSkey for some services and myGovID and RAM for others.